The whole dispatch desk, in one system
From "Hello" to the confirmation SMS: the phone, the panel, the drivers and the ranks work together — no paper slips, no jammed radio.
The AI dispatcher on the phone
It answers with your company's name, speaks natural Romanian and takes the order end to end. It never gets annoyed, never gets tired and never puts anyone on hold.
- Recognises the client by phone number and offers their usual address right away: "Shall we send the car to Strada Mare 12 again?"
- Knows the town's landmarks — say "the rank by Bardi Auto" and the robot knows exactly where that is.
- Reads the address back before confirming, so no car ever leaves for the wrong street.
- Transfers to a human when it's unsure or the client asks to speak to a person.
- Tells the truth — if no cars are available, the client hears an honest message, not an empty promise.
- Any number of simultaneous calls — nobody hears a busy tone, not even at peak hour.
The company panel
The whole company on one screen, live at app.vox.taxi: you see what's happening now, not tomorrow.
- Live map with every car, active order and rank.
- Orders in real time — who called, which car took the ride, how fast it arrived.
- Reports by day, driver and rank: rides, refusals, arrival times.
- Complaints per driver — an unhappy client reaches the owner's personal number directly, not the robot.
- Each client's history — addresses, rides, preferences.
The driver app
On a tablet or the driver's own phone — any Android. Orders in writing, black on white: no more addresses garbled over the radio.
- The offer arrives with a sound and a 15-second countdown — accept or pass, no arguing.
- The driver picks the arrival time in minutes, and that exact time goes to the client by SMS.
- The rank-queue position is visible to every driver — total transparency, zero fights at the rank.
- The full address, written, with a pin on the map — not "somewhere near the market".
Ranks with automatic GPS queues
The system knows by itself when you've pulled into the rank and puts you in the queue. The first order goes to the driver with the most seniority in the rank — the trade's old rule, finally applied fairly, by a computer.
- Entering and leaving the rank is detected automatically, by GPS — no buttons, no "I called in first".
- The queue runs on seniority in the rank, not on who shouts loudest.
- If the rank is empty, the order goes to the nearest available car in town.
Key addresses
Every town has its own shorthand: "the station", "the old hospital", "across from Kaufland". Teach the system once, in the panel, and the robot recognises them on the phone forever.
- Add your town's landmarks from the panel, in minutes.
- The robot recognises them spoken on the phone, however the client phrases them.
- Every landmark has exact coordinates — the driver gets a precise spot, not a guess.
Confirmation SMS
The moment the driver accepts, the client gets the message: "Car 22, white, arriving in 4 minutes." They know what to look for — and they don't call a second time to ask where the taxi is.
- The car number, its colour and the arrival time chosen by the driver.
- Fewer repeat calls = a free line for new orders.
WhatsApp and a website widget Coming soon
The same orders, on more channels: clients write on WhatsApp or order straight from your company's website. Same dispatch logic, same panel.
- Orders via WhatsApp, confirmed in the conversation.
- An order widget on your company's website.
A passenger app under your brand
Your app, with your company's name and logo, in the App Store and Google Play. Clients order from the app; the orders flow into the same dispatch system.
- Your brand — not ours: your name, your colours, your clients.
- In-app ordering, live car tracking on the map and ride history.
- Optional module, 400 lei/month — see the pricing page.
Want to see all of it, live?
We'll show you the panel, the driver app and the robot answering a real call — in 20 minutes.